Shipping and Delivery
At Bharat Pottery Mart, we understand that receiving your handcrafted pottery in pristine condition and in a timely manner is of utmost importance. Here’s what you can expect when you place an order with us:
Packaging: Each piece of pottery is carefully packaged by our team of experts to ensure maximum protection during transit. We use eco-friendly packaging materials whenever possible, prioritizing both the safety of your purchase and our commitment to sustainability.
Processing Time: Upon placing your order, please allow 72 Hours business days for us to prepare your pottery for shipment. As each piece is handmade with meticulous attention to detail, this processing time ensures that your order meets our quality standards before it leaves our studio.
Shipping Options: We offer a range of shipping options to accommodate your needs. From standard shipping for domestic orders to expedited shipping for those who can’t wait to unwrap their new pottery, we’re here to make sure your order arrives when you need it.
Shipping Rates: Shipping rates vary depending on the size and weight of your order, as well as your location. You can view the shipping costs for your order during the checkout process before finalizing your purchase.
Order Tracking: Once your order has been shipped, you’ll receive a confirmation email with tracking information so you can monitor its journey every step of the way. Rest assured, we’ll keep you informed until your pottery is safely in your hands.
Delivery Times: Delivery times vary depending on your location and the shipping method you’ve selected. While we strive to deliver your pottery as quickly as possible, please note that unforeseen delays may occur, especially during peak seasons or due to external factors beyond our control.
Damaged or Lost Shipments: In the rare event that your pottery arrives damaged or goes missing during transit, please contact us immediately. We’ll work swiftly to resolve the issue and ensure that you receive a replacement or refund in accordance with our policies.
Questions or Concerns: If you have any questions or concerns about shipping and delivery, please don’t hesitate to reach out to our customer service team. We’re here to assist you every step of the way and ensure that your pottery shopping experience with us is nothing short of exceptional.
Thank you for choosing Bharat Pottery Mart for your handmade pottery needs. We look forward to serving you!
